Below you will find detailed information on our data protection regulations and policy.

16.1.) You can visit our site without providing your personal details.

16.2.) When logging into our websites,,

and you accept the practices and policies regarding data processing

and data protection as described in the general business terms and conditions. If you are under

18 and would like to order a product from us, you need to inform a parent or your legal guardian

of our data protection regulations and policy, and our general business terms and conditions.

This person must agree to these data regulations and the business terms and conditions before

you register with our online shop or place an order.

16.3.) Personal data such as name, email address, shipping and billing address or telephone

number are only stored by us if you supply these voluntarily when placing an order or when

setting up a customer account.

We will also store your personal data when you register for a competition, a special discount or

any other promotions. Such data may then be used for advertising purposes (e. g. newsletter or

special promotions).

16.4.) The data gathered and stored by us will be passed on to any contracted logistics or

transport companies as far as this is necessary for the delivery of the ordered product(s). In

addition certain basic contract-related information (e. g. delivery tracking) will be gathered and

passed to one of our contracted service providers so that the provider can process these and

provide a tracking function.

16.5.) Once an order is completed and full payment has been received, your data will be

blocked for any further transactions and deleted once the data storage period set by tax and

trade legislation has expired, unless you have expressly agreed to continued use of your data.

16.6.) You are entitled to free access to the data stored on you as well as the right to the

correction, blockage or deletion of such data as appropriate.

16.7.) Our websites and the IT systems connected with these are protected by technical and

organisational measures against loss, destruction, access to, alteration of or distribution of your

data by unauthorised parties as well as against loss.

Accessing your customer account is only possible by entering your personal password.

However, in spite of such security measures there is always the possibility that online personal

data may be accessed and collected by third parties in processes beyond our control. Should

you come across any suspected or potential security breaches, please report these to us as

soon as possible!

16.8.) We use cookies on our website. Cookies are small text files that are stored on your

browser and serve to make our internet presence more user-friendly as well as safer. They do

not gather or store any of your personal data, only settings selected by you. You can prevent the

installation of cookies by adjusting your browser software.

When you visit our websites, so-called “clickstreams” will gather your data from your server

address, domain name etc. From the details supplied by you we are then able to individually

customise your visits. For instance, depending on the country from which you are accessing our

website, the appropriate language(s) will be shown on our website by processing your IP

address (geo-localisation). Your IP address will not be stored for any other reason than the

purpose of geo-localisation.

16.9.) This policy does not apply to any other websites run by other companies to whom we

display links (hyperlinks).

16.10.) On the order of an appropriate authority and in individual cases, personal data

(inventory data) will be supplied to the authority in order to meet legal requirements for the

purpose of prosecution, emergency or security measures or for other such reasons.

16.11.) If the user does not want his or her data to be used for internal purposes by My

Intelligent Pets LLC., the user has the right to forbid the use or to demand the deletion of such

data by sending an appropriate email to at any time.

16.12.) My Intelligent Pets LLC. will not use or pass on user data beyond the extent set out in

this policy.

16.13.) For full scrutiny of your data protection rights, mail us at Andreas Citak, Buchengasse

8A, 2281 Raasdorf, Austria, or send an email to

Data Protection Policy 25 May 2018